Freeze Drying Support | Parker Freeze Dry

01. Pre-Purchase

Buying a Parker Freeze Dry system begins with the assistance of an experienced sales representative who guides you through every step. They address any questions or concerns and can refer you to a reliable capital equipment lender if needed. Parker provides test runs on their units, allowing you to observe the capabilities of the machines on your own products before committing to a purchase. We then assist you in the purchasing process and provide a timeline for what to expect during the construction of your freeze dryer. We ensure all aspects of installation, operation, and suitability for your needs are covered. Once your machine is ready, we offer an onsite demo of your machine running and invite you to visit before shipment to see your unit in action.

02. Freeze Dryers

The Parker Freeze Dryers are equipped with premium products, including commercial-grade vacuum pumps, boosters, and superior operational systems, creating a seamless freeze-dry process. These state-of-the-art machines ensure maximum efficiency and reliability, making them ideal for a wide range of applications. Whether preserving delicate food items, pharmaceuticals, or valuable biological materials, Parker Freeze Dryers deliver consistent results every time. The intuitive user interface and advanced monitoring capabilities allow for easy operation and precise control over every stage of the freeze-drying process, enhancing productivity and guaranteeing the highest quality end product. By choosing Parker Freeze Dryers, you are investing in a cutting-edge and responsible solution. For businesses seeking to optimize their preservation processes without compromising on quality, Parker Freeze Dryers stand out as the premier choice. Their commitment to innovation and excellence ensures that you will always be ahead in your industry.

03. Premium Service

Parker Freeze Dry offers a dedicated service team, technical support and a database filled with knowledge and field related expertise. Whether you're a seasoned professional or new to the world of freeze-drying, Parker Freeze Dry ensures you have the resources and assistance needed to succeed. Their team of experts is always ready to provide guidance, answer questions, and help troubleshoot any issues you might encounter. With an emphasis on quality and customer satisfaction, Parker Freeze Dry is committed to helping you achieve the best possible results in your freeze-drying projects. Their comprehensive database is continually updated, reflecting the latest advancements and best practices in the industry, ensuring you stay at the forefront of innovation.

04. Post Purchase

The Parker Freeze Dry team aims to continue supporting you and your freeze drying business long after the initial sale. We have developed a range of tools to help ensure your operations run seamlessly. Our dedicated service team is available to address any inquiries, concerns, or troubleshooting needs. Additionally, we offer an extensive DIY database filled with articles and information about your machine, covering everything from manuals to frequently asked questions. As a customer, you will have exclusive access to this information, with the option to create a service ticket or purchase parts online. Parker Freeze Dry truly is there from start to finish.